New Partner Announcement: Voyage Advisory + Playvox
Voyage Advisory is excited to announce another new partnership with Playvox!
Playvox is the leader in Quality Assurance software for contact centers, while also utilizing their Workforce Management solution to provide agent empowerment and engagement.
Together our strategic partnership can help clients remove the pain from quality assurance and employee scheduling by providing quality and workforce management solutions that keep the cost of customer service down and efficiency up.
Playvox Contact Center Solution Offerings:
Their agent-empowering suite includes workforce management, quality assurance, performance, learning, customer AI, and gamification.
- WFM
- Quality
- Motivation
- Coaching
- Performance
- Customer AI
- Remote Workforce Solutions
To learn more about our newest technology partner Playvox, visit their website here: www.playvox.com
Partner with Voyage Advisory
As a management consulting company focused on clients’ success in the contact center and back office, Voyage is looking for partners to complete our core practice offerings.
If you are interested in speaking with us about potential partnership opportunities, please reach out to Channel Partner Lead Rebecca Caldersmith by emailing rcaldersmith@voyageadvisory.com today.