THE VOYAGE ADVISORY LEADERSHIP TEAM
Founder & Managing Director
Andrew Studee is a passionate and industrious management consulting leader who partners with great clients to solve tough problems. He focuses on enabling organizations to run like clockwork and provide superior customer experience. Andrew leads, motivates, mentors, and empowers high-intensity teams to exceed expectations, question the status quo, and continuously improve. With over 20 years of experience, his consulting engagements have led to strong results in the world’s largest contact centers and back-office environments – enabling clients to reduce costs, decrease wait times, improve quality, and enhance customer experience.
Director
David Woods is a highly accomplished sales leader with extensive experience in managing strategy, operations, and technology engagements. He brings a fresh and innovative perspective from his mix of corporate and consulting experience of over 25 years, mostly in the financial services industry. David's expertise in exceeding customer expectations, maximizing revenue generation, increasing productivity, improving activity efficiency, and adhering to budgets is highly valued by his clients.
Director
Emily Minton is an accomplished management consultant with a proven track record in instituting change while minimizing employee resistance. She has demonstrated ability to establish and carry out initiatives leading to superior processes. Emily is adept at coaching personnel and creating training programs for senior managers and executives, capable of leading employees during organizational change. She is skilled in managing varied communication, change management and engagement needs for diverse populations of stakeholders and customers. With her well-established research and analysis talents, Emily creates organizational effectiveness strategies.
Director
Harry Marsteller is a success-oriented consultant with over 12 years of consulting experience leading large-scale organizational change. He is proficient in process redesign, change management, performance management, and strategy development & execution. Harry has the ability to quickly recognize and understand operational challenges, and his hands-on engagement style has earned the trust and confidence of clients across all industries. He works with all levels of the organization, forming strong partnerships with key stakeholders to deliver improvements in cost, quality, and service. Harry's combination of skills has directly resulted in many successful client engagements.