We help our clients care for their customers
We drive customer experience and process improvements in large-scale enterprises, contact centers and back office environments.
What We Do
We are management consultants who focus on strategy, customer experience and process. We use these skills to help our clients as they improve, evolve and grow.
Spotlight on Insurance
We support clients in various industries, including insurance.
View our Insurance Practice page for trends and our industry perspective.
Our research, data analysis and unique perspective for industry leaders seeking sustained improvements and growth.
The mass departure of employees from their jobs across the country has created an entirely new type of pandemic, starting what many are referring to as the next 'Great Resignation'. According to the U.S. Bureau of Labor Statistics an astonishing 4.5 million Americans...
A little video about what we do at Voyage. When we’re not making silly videos, that is.
There’s no getting around the fact that cloud migration is an ambitious endeavor. A report from Velostrata and Dimensional Research offers some intimidating specifics, noting that 43% of migrations will take more than two years to complete and 55% of survey...