New Partner Announcement: Voyage Advisory + Customer Services Audit
The team at Voyage Advisory and CXSnapshotz and RemotAbility COO Deepak Selvaratnam are extremely excited to announce our new strategic partnership: Voyage Advisory + Customer Services Audit, new for April 2023.
Who is Customer Services Audit?
Customer Services Audit the New Zealand-based software development company launched in 2009 with a network of consultants distributed worldwide. They lead the business assessment and benchmarking world of CX. Fast, powerful, and comprehensive, Snapshotz's true value rests on providing the answers you need to elevate CX to a new level with their company’s cloud-based offerings Snapshotz and RemotAbility across North America.
Snapshotz
Snapshotz the customer service and helpdesk audit and bench marking tool and Voyage Advisory – premiere consultants are joining forces to offer all-encompassing solutions for businesses aiming to enhance customer service, streamline operations, and harness technology for significant change. This partnership will enable companies to elevate customer service standards, boost operational efficiency, and foster organizational transformation through data-driven evaluations, strategic guidance, and implementation assistance. Together, Snapshotz and Voyage Advisory are set to make a lasting impact by assisting companies in delivering outstanding customer experiences and attaining operational excellence.
RemotAbility
Modern work 3.0 is here. The team from CXSnapshotz and Voyage Advisory are joining forces to help prepare your company and team to meet global standards, compliance issues, maximize technology investments, security, and care for the wellbeing and welfare of their teams.
RemotAbility provides a comprehensive checklist and benchmarks with assessment of current state remote work profile from individual to organizational level, with reporting to enable organizations to maximise ROI from modern work.
To learn more about Snapshotz or RomotAbility, visit the Customer Services Audit website.
Partner with Voyage Advisory
As a management consulting company focused on clients’ success in the contact center and back office, Voyage is looking for partners to complete our core practice offerings.
If you are interested in speaking with us about potential partnership opportunities, please reach out to Channel Partner Lead Rebecca Caldersmith by emailing rcaldersmith@voyageadvisory.com today.